Social Intelligence and Organizational Citizenship Behavior of Selected Oil and Gas Firms in the South-South, Nigeria

Abstract

This study examined the relationship between social intelligence and organizational citizenship behaviour of oil and gas firms in South-South, Nigeria. A cross-sectional research design was adopted in studying five (5) of these firms reported. Non-managerial employees are reported to have constituted the population of the study. From the field survey, forty-five (45) copies of the questionnaire were analyzed; Structural Equation Modeling as a statistical tool from AMOS version 20.0 was used to determine the relationship existing between the variables while the beta-values obtained were used to test hypotheses formulated for the study. Findings revealed the existence of a significant relationship between the dimensions of social intelligence namely; self-awareness, social awareness and situation awareness and organizational citizenship behaviour (OCB) and that leadership orientation significantly moderates the relationship between the variables (predictor and criterion). It was concluded that the association between the variables is positive and direct in that those who have a strong sense of satisfaction in the leaders' disposition have the tendency to believe in sincerity in organizational processes thus producing positive behaviours; also with social intelligence in the organization, OCB remains prevalent. Thus, it was recommended that the management of these oil and gas firms should strive to be promoting prompt open communication together with organizing regular meetings between their workers and their managers and designing monthly workshops on equality, integrity and employee-employer relationship should be considered to elicit OCB and other positive organizational outcomes.