NWAGWU , K. O.; LADIPO , P. K.; OYELAKIN , O. Customer Engagement and Trust in the Banking Industry: The Moderating Role of Service Quality . Nigerian Academy of Management Journal, [S. l.], v. 18, n. 1, p. 1–11, 2023. Disponível em: http://namj.tamn-ng.org/index.php/home/article/view/341. Acesso em: 18 jan. 2025.