Nigerian Academy of Management Journal http://namj.tamn-ng.org/index.php/home <p><em>The Academy of Management Journal</em>, the official journal of the Academy was established to provide a credible forum for the development and propagation of management theory and practice. Every article sent for publication in the journal is subjected to peer review to determine its suitability. The Journal publishes scholarly articles which are original in nature, make significant contribution to the theory and/or practice of management and have not been published elsewhere.</p> The Academy of Management Nigeria en-US Nigerian Academy of Management Journal 2006-4667 CHANGE MANAGEMENT AND ORGANIZATIONAL PERFORMANCE OF SELECTED FAST-FOOD ORGANIZATIONS IN UYO, AWKA IBOM STATE http://namj.tamn-ng.org/index.php/home/article/view/363 <p><em>Businesses are always evolving as a result of the </em></p> <p><em>dynamic nature of today's business environments. </em></p> <p><em>The purpose of the study was to ascertain the </em></p> <p><em>influence of change management on the </em></p> <p><em>organizational performance of selected fast-food </em></p> <p><em>companies in Uyo, Akwa Ibom State. A survey </em></p> <p><em>research design was employed for the </em></p> <p><em>investigation. From a population of 160 </em></p> <p><em>employees from the selected firms, 114 replies </em></p> <p><em>were determined using the Taro Yamane formula. </em></p> <p><em>The null hypotheses were evaluated at the 5% </em></p> <p><em>level of significance using linear regression </em></p> <p><em>analysis. Results show that change management </em></p> <p><em>has a considerable positive influence on the </em></p> <p><em>organizational performance of selected fast-food </em></p> <p><em>establishments in Uyo, Akwa Ibom State. Based </em></p> <p><em>on the findings, it was recommended, among </em></p> <p><em>other things, that fast-food organizations in Uyo </em></p> <p><em>should invest more in new technical </em></p> <p><em>innovations/equipment and enhance their </em></p> <p><em>products/services to meet the changing demands </em></p> <p><em>of their clients. The study concludes that </em></p> <p><em>technology innovations, consumer preferences, </em></p> <p><em>and COVID-19 management methods all have a </em></p> <p><em>considerable beneficial impact on the </em></p> <p><em>organizational performance of selected fast-food </em></p> <p><em>organizations in Uyo, Akwa Ibom State.</em></p> Inemesit N. Ebito Donatus Chukwuemeka Obialor Janet Chinechere Abba Copyright (c) 2024 Nigerian Academy of Management Journal https://creativecommons.org/licenses/by-nc-nd/4.0 2024-12-15 2024-12-15 19 1 1 9 SUSTAINABILITY PERFORMANCE IN THE NIGERIAN TABLE WATER INDUSTRY: KEY DETERMINANTS AND POLICY IMPLICATIONS http://namj.tamn-ng.org/index.php/home/article/view/364 <p><em>This study examined the determinants of </em></p> <p><em>sustainability performance in table water firms. A </em></p> <p><em>cross-sectional survey research design was </em></p> <p><em>employed. The study population included all </em></p> <p><em>registered table water firms with the National </em></p> <p><em>Agency for Food and Drug Administration and </em></p> <p><em>Control (NAFDAC) in Delta and Edo States. A </em></p> <p><em>total of 247 valid and usable questionnaires were </em></p> <p><em>collected. Descriptive statistics were utilized to </em></p> <p><em>assess respondents’ perceptions of the variables </em></p> <p><em>of interest, while Pearson correlation coefficients </em></p> <p><em>and multiple regression analysis were employed </em></p> <p><em>to establish the relationships between the </em></p> <p><em>research variables. The findings revealed that </em></p> <p><em>sustainable product development, manufacturing </em></p> <p><em>processes, packaging, and waste management </em></p> <p><em>significantly and positively influence </em></p> <p><em>sustainability performance. It is recommended </em></p> <p><em>that governments develop policy frameworks to </em></p> <p><em>support sustainability and create a conducive </em></p> <p><em>environment for the sustainable production and </em></p> <p><em>consumption of table water by establishing </em></p> <p><em>standards and providing incentives for firms to </em></p> <p><em>adopt sustainable practices in their operations.</em></p> Simon Ayo ADEKUNLE Janet Eneyufuo ADEKUNLE Imuentinyan Pamela OSUNBOR Oghenovo Owigho OKERE Eseoghene KOKOGHO Gloria Tobiloba FOLORUNSO Copyright (c) 2024 Nigerian Academy of Management Journal https://creativecommons.org/licenses/by-nc-nd/4.0 2024-12-15 2024-12-15 19 1 10 21 DIVERSITY MANAGEMENT STRATEGIES AND PERFORMANCE OF BREWERIES PLANTS IN SOUTH EAST NIGERIA http://namj.tamn-ng.org/index.php/home/article/view/365 <p><em>The study focuses on diversity management </em></p> <p><em>strategies and the performance of Breweries </em></p> <p><em>plants in South East Nigeria. The study sought to </em></p> <p><em>determine the effect of diversity recruitment on </em></p> <p><em>goal attainment in the breweries plants in </em></p> <p><em>southeast Nigeria, ascertain the nature of the </em></p> <p><em>relationship between corporate culture and </em></p> <p><em>customer satisfaction in the breweries plants in </em></p> <p><em>southeast Nigeria, and determine the influence of </em></p> <p><em>diversity training on organizational effectiveness </em></p> <p><em>in breweries plants in southeast Nigeria. The </em></p> <p><em>study had a population size of 1528, out of which </em></p> <p><em>a sample size of 431 was realized using Cochran </em></p> <p><em>Formula at 5% error tolerance and 95% level of </em></p> <p><em>confidence. The instrument used for data </em></p> <p><em>collection was primarily a questionnaire. Out of </em></p> <p><em>431 copies of the questionnaire that were </em></p> <p><em>distributed, 401 copies were returned while 30 </em></p> <p><em>copies were not returned. The deceptive survey </em></p> <p><em>research design was adopted for the study. The </em></p> <p><em>hypotheses were tested using Person Product </em></p> <p><em>Moment Correlation Coefficient and Simple </em></p> <p><em>Linear Regression statistical tools. The findings </em></p> <p><em>indicated that diversity recruitment significantly </em></p> <p><em>affects goal attainment in brewery plants in </em></p> <p><em>southeast Nigeria. (r 0. 801, t 26.695; p &lt; 0.05). </em></p> <p><em>There is a positive relationship between corporate </em></p> <p><em>culture and customer satisfaction in brewery </em></p> <p><em>plants in southeast Nigeria (r = 0.866). Diversity </em></p> <p><em>training significantly influences organizational </em></p> <p><em>effectiveness in brewery plants in southeast </em></p> <p><em>Nigeria. (r = 0.861; t = 33.777; p &lt; 0.05). The </em></p> <p><em>study concluded that workforce diversity on </em></p> <p><em>organizational performance is very critical for the </em></p> <p><em>success of Breweries plants in South East, </em></p> <p><em>Nigeria. The study recommended that Breweries </em></p> <p><em>plants in Southeast Nigeria should always carry </em></p> <p><em>out diversity training for their employees that will </em></p> <p><em>help to rebuild their minds and behavior to see </em></p> <p><em>every tribe as one that has one purpose to achieve</em></p> Agu Okoro AGU Ebere Rejoice Okocha Kingsley Ndubuisi ANYANWU Chima Anyanwu PASCHAL Ben Uche Dickson Goddey C. CHIKWE Copyright (c) 2024 Nigerian Academy of Management Journal https://creativecommons.org/licenses/by-nc-nd/4.0 2024-12-15 2024-12-15 19 1 22 38 FAMILY PLANNING PRODUCTS’ USAGE INHIBITORS: EVIDENCE FROM RURAL RESIDENTS IN A TYPICAL DEVELOPING COUNTRY http://namj.tamn-ng.org/index.php/home/article/view/367 <p><em>Family planning (FP) is embedded in Sustainable </em></p> <p><em>Development Goals (SDGs) as a critical </em></p> <p><em>mechanism for the attainment of SDGs 3.7 and </em></p> <p><em>5.6 that focus on curtailment of population </em></p> <p><em>explosion, and maternal and child mortality rates. </em></p> <p><em>In many developing Sub-Saharan African </em></p> <p><em>countries, inhibitory factors concerning the usage </em></p> <p><em>of family planning products especially among </em></p> <p><em>under-served rural dwellers remain poorly </em></p> <p><em>understood. Thus, this paper seeks to deepen and </em></p> <p><em>provide contemporary understanding regarding </em></p> <p><em>those barriers that frustrate the uptake of family </em></p> <p><em>planning products among rural dwellers of </em></p> <p><em>reproductive age. Data were generated with a </em></p> <p><em>self-administered questionnaire from 250 </em></p> <p><em>respondents. Convenience and judgemental </em></p> <p><em>sampling procedures were used to recruit </em></p> <p><em>respondents. Structural Equation Modelling </em></p> <p><em>(SEM) using Analysis of Moment Structures </em></p> <p><em>(AMOS) serves as the analytical tool regarding </em></p> <p><em>the hypothesized paths in the research model. </em></p> <p><em>Findings from the study reveal that access to FP </em></p> <p><em>knowledge/information has a negative-significant </em></p> <p><em>effect on the usage of family planning products, </em></p> <p><em>additionally, religion and cultural norms, </em></p> <p><em>experience and fear of side effects, and quality of </em></p> <p><em>reproductive healthcare services have a positive</em></p> <p><em>significant inhibitory influence on the usage of </em></p> <p><em>family planning products. Management and </em></p> <p><em>policy implications of those findings were </em></p> <p><em>examined and directions for future </em></p> <p><em>research/actions were suggested</em></p> Edwin Chukwuemeka Idoko Precious Chikezie Ezeh Copyright (c) 2024 Nigerian Academy of Management Journal https://creativecommons.org/licenses/by-nc-nd/4.0 2024-12-15 2024-12-15 19 1 39 52 GREEN POLICIES AND CITIZENSHIP: THE ROUTE TO NATIONAL DEVELOPMENT http://namj.tamn-ng.org/index.php/home/article/view/368 <p><em>In an era characterized by growing </em></p> <p><em>environmental concerns and the pursuit of </em></p> <p><em>sustainable development, the relationship </em></p> <p><em>between green policies and citizenship has </em></p> <p><em>become increasingly important as a crucial </em></p> <p><em>means to promote national progress. This </em></p> <p><em>research explores green policies and the role of </em></p> <p><em>citizens in driving a nation's development. Green </em></p> <p><em>policies refer to a variety of strategies and actions </em></p> <p><em>that aim to tackle environmental degradation, </em></p> <p><em>promote the efficient utilization of resources, and </em></p> <p><em>foster sustainable practices across different </em></p> <p><em>sectors. These policies acknowledge the </em></p> <p><em>significance of striking a balance between </em></p> <p><em>economic growth and environmental </em></p> <p><em>conservation. They aim to achieve sustainable </em></p> <p><em>development that equally prioritizes the well</em></p> <p><em>being of both present and future generations. </em></p> <p><em>Hence, the active participation of citizens in the </em></p> <p><em>policymaking process has the potential to result </em></p> <p><em>in the formulation of more well-informed and </em></p> <p><em>effective policies. Ultimately, the study concluded </em></p> <p><em>that a comprehensive and well-implemented set of </em></p> <p><em>green policies has the potential to effectively </em></p> <p><em>address a variety of challenges to the </em></p> <p><em>environment, economy, and society. Therefore, it </em></p> <p><em>is recommended that Nigerian leaders implement </em></p> <p><em>and strengthen environmental measures to </em></p> <p><em>safeguard natural resources, biodiversity, and </em></p> <p><em>ecosystems. They should establish rules that </em></p> <p><em>restrict pollution, promote energy conservation, </em></p> <p><em>and support the use of renewable energy sources. </em></p> <p><em>Additionally, policymakers should ensure that </em></p> <p><em>everyone is included and has equal access to </em></p> <p><em>resources. They should also involve the public in </em></p> <p><em>decision-making processes, promote community </em></p> <p><em>development initiatives, and encourage the </em></p> <p><em>adoption of sustainable practices in everyday life</em>.</p> Gold Leton Kpurunee Lekue B.M. Nwikiabeh Adesina Osho Copyright (c) 2024 Nigerian Academy of Management Journal https://creativecommons.org/licenses/by-nc-nd/4.0 2024-12-15 2024-12-15 19 1 53 61 EFFECT OF DISTINCTIVE COMPETENCES AND TECHNOLOGICAL CAPABILITIES ON SME GROWTH IN NORTH-EAST NIGERIA http://namj.tamn-ng.org/index.php/home/article/view/369 <p><em>Distinctive Competencies and Technological </em></p> <p><em>Capabilities are two elements that are used for </em></p> <p><em>Business strategic planning </em></p> <p><em>to </em></p> <p><em>enable </em></p> <p><em>entrepreneurs to define the scope and market in </em></p> <p><em>which they compete to attain business growth. </em></p> <p><em>This is, however, not always the case among </em></p> <p><em>SMEs in North-East Nigeria, and that might </em></p> <p><em>account for their inability to expand beyond the </em></p> <p><em>level of survival. This study examined the effect </em></p> <p><em>of these two elements on the growth of small and </em></p> <p><em>medium-scale enterprises (SMEs) in North-east </em></p> <p><em>Nigeria. It adopted a descriptive survey research </em></p> <p><em>design. The population of the study comprises </em></p> <p><em>4,224,252 registered SMEs in North East Nigeria </em></p> <p><em>as reported by the Small and Medium Enterprises </em></p> <p><em>Development Agency of Nigeria (SMEDAN, </em></p> <p><em>2020). Through a random sampling technique, </em></p> <p><em>four hundred (400) SMEs were selected as </em></p> <p><em>samples. The size of the study was based on the </em></p> <p><em>Taro Yamane sample selection formula. A five</em></p> <p><em>point Likert scale questionnaire was used to </em></p> <p><em>capture the opinions of respondents. The </em></p> <p><em>Cronbach Alpha test for distinctive competence </em></p> <p><em>and technological capabilities shows 0.9779 and </em></p> <p><em>0.9785 respectively and the test for multi</em></p> <p><em>collinearity and heteroscedasticity all produced </em></p> <p><em>favourable responses. The study used multiple </em></p> <p><em>regression analysis to determine the statistical </em></p> <p><em>effects of the variables in business definition </em></p> <p><em>measured by distinctive competence (DCOMP), </em></p> <p><em>and technological capability (TECHCAP), as </em></p> <p><em>independent variables and SMEs business growth </em></p> <p><em>(BUSGROT) as dependent variables. The result of </em></p> <p><em>the study indicates that distinctive competence </em></p> <p><em>has a positive but insignificant effect on business </em></p> <p><em>growth while technological capability has a </em></p> <p><em>positive and significant effect on business growth </em></p> <p><em>in North East Nigeria. Hence, it was concluded </em></p> <p><em>from the findings of the study that SME growth </em></p> <p><em>can be anticipated using these variables. Based </em></p> <p><em>on these findings, it was recommended that SMEs </em></p> <p><em>invest in modern technologies in key business </em></p> <p><em>areas, and also in knowledge management as </em></p> <p><em>their competence can easily be imitated by other </em></p> <p><em>firms.</em></p> ALI BABA MUSAMI Abubakar Alhaji Saleh Maina YAHI Copyright (c) 2024 Nigerian Academy of Management Journal https://creativecommons.org/licenses/by-nc-nd/4.0 2024-12-15 2024-12-15 19 1 62 72 SUSTAINING CAPACITY UTILIZATION OF SMALL AGRO PROCESSING BUSINESSES IN NIGERIA http://namj.tamn-ng.org/index.php/home/article/view/370 <p><em>This study empirically analyzed the effect of </em></p> <p><em>strategic entrepreneurship knowledge </em></p> <p><em>management on the sustainable capacity </em></p> <p><em>utilization of small agro-processing and </em></p> <p><em>manufacturing businesses in Nigeria, with a </em></p> <p><em>specific focus on knowledge creation, integration, </em></p> <p><em>and application and their individual effects on the </em></p> <p><em>capacity utilization of afro-processing firms in </em></p> <p><em>Nigeria. This study adopted the cross-sectional </em></p> <p><em>and the archival and documentary research </em></p> <p><em>designs, which supported the collection of </em></p> <p><em>quantitative data from the selected sample size of </em></p> <p><em>487 participants, who are owners of small agro</em></p> <p><em>allied businesses spread across Akwa-Ibom, </em></p> <p><em>Delta, and Rivers states, in the south-south region </em></p> <p><em>of Nigeria. Furthermore, the multistage random </em></p> <p><em>sampling techniques were adopted, adopted to </em></p> <p><em>adequately capture the multi-chain aggregate </em></p> <p><em>study groups that formed different clusters </em></p> <p><em>(firms). The reliability test conducted on the </em></p> <p><em>research instrument revealed the internal </em></p> <p><em>consistency of the items within the structure of </em></p> <p><em>this study at a Cronbach alpha value of 0.84. </em></p> <p><em>Data generated for the study were analyzed using </em></p> <p><em>descriptive analytical techniques, while the </em></p> <p><em>formulated hypotheses were tested using multiple </em></p> <p><em>regression analysis. The findings revealed that </em></p> <p><em>strategic entrepreneurship knowledge creation </em></p> <p><em>knowledge </em></p> <p><em>integration, </em></p> <p><em>and knowledge </em></p> <p><em>application can significantly enhance the capacity </em></p> <p><em>utilization of small agro-allied businesses. The </em></p> <p><em>study therefore recommends that small agro</em></p> <p><em>processing businesses should strive to codify and </em></p> <p><em>capture knowledge content to increase efficiency </em></p> <p><em>by giving access and knowledge to workers at all </em></p> <p><em>levels to be part of the continuous process </em></p> <p><em>improvement for optimization of the firm’s </em></p> <p><em>operational capacity</em></p> Michael Ikechukwu ELIKWU Anthony Ugwu OBAYI Iyere Samuel IHEONKHAN Godwin EMOKHARE Copyright (c) 2024 Nigerian Academy of Management Journal https://creativecommons.org/licenses/by-nc-nd/4.0 2024-12-15 2024-12-15 19 1 73 86 SUSTAINOPRENEURSHIP AND NATIONAL DEVELOPMENT – OPTIMIZING BUSINESS PROBLEMS FOR BUSINESS SOLUTIONS IN NIGERIA http://namj.tamn-ng.org/index.php/home/article/view/371 <p><em>This study examined sustainopreneurship as a </em></p> <p><em>panacea for national development. </em></p> <p><em>Sustainopreneurship seeks to function in a way </em></p> <p><em>that can be passed down through the generations </em></p> <p><em>without endangering nature’s responsiveness. </em></p> <p><em>Sustainopreneurs perform their activities in a way </em></p> <p><em>that emphasizes the social, and environmental </em></p> <p><em>aspects, and sometimes in a way that highlights </em></p> <p><em>the economic aspect. National development </em></p> <p><em>translates to sustainable economic growth in </em></p> <p><em>which resource use aims at meeting human needs </em></p> <p><em>while preserving the environment so that these </em></p> <p><em>needs are met not only in the present but also for </em></p> <p><em>generations to come. Drawing upon relevant </em></p> <p><em>literature review, this paper intends to add value </em></p> <p><em>to the ongoing discussion on how to optimize </em></p> <p><em>business problems for business solutions in </em></p> <p><em>Nigeria through sustainopreneurship thereby </em></p> <p><em>improving governance and national development.</em></p> Obioma Uzoma Onyenma Copyright (c) 2024 Nigerian Academy of Management Journal https://creativecommons.org/licenses/by-nc-nd/4.0 2024-12-15 2024-12-15 19 1 87 95 THE ROLE OF EDUCATION IN SUSTAINABLE DEVELOPMENT IN NIGERIA http://namj.tamn-ng.org/index.php/home/article/view/372 <p><em>This paper explores the critical role of education </em></p> <p><em>in promoting sustainable development in Nigeria. </em></p> <p><em>Education is a fundamental driver of this </em></p> <p><em>integration, equipping individuals with the </em></p> <p><em>knowledge, skills, and values necessary to </em></p> <p><em>address complex global challenges. This paper </em></p> <p><em>examines how a reformed educational system, </em></p> <p><em>aligned with SDGs, can overcome these obstacles </em></p> <p><em>and contribute to sustainable national </em></p> <p><em>development. The paper highlights the importance </em></p> <p><em>of incorporating sustainability into the </em></p> <p><em>educational curriculum, promoting lifelong </em></p> <p><em>learning, and leveraging technology to improve </em></p> <p><em>educational outcomes. It also discusses the need </em></p> <p><em>for policy reforms, increased government </em></p> <p><em>investment, and stakeholder engagement to create </em></p> <p><em>a more inclusive and effective educational system. </em></p> <p><em>Key recommendations include increasing the </em></p> <p><em>budgetary allocation to education, integrating </em></p> <p><em>sustainability issues into curricula, enhancing </em></p> <p><em>teacher training, and forming global partnerships </em></p> <p><em>to share best practices and resources. Future </em></p> <p><em>trends such as the integration of technology in </em></p> <p><em>education, a focus on STEM (science, technology, </em></p> <p><em>engineering, and mathematics) education, and </em></p> <p><em>sustainability education are explored as vital </em></p> <p><em>components for driving innovation and </em></p> <p><em>addressing global challenges. By fostering a </em></p> <p><em>robust educational framework, Nigeria can </em></p> <p><em>prepare its citizens for the challenges and </em></p> <p><em>opportunities of the 21st century, ensuring that </em></p> <p><em>economic, social, and environmental progress go </em></p> <p><em>hand in hand. In conclusion, the paper </em></p> <p><em>underscores that education is not just a pathway </em></p> <p><em>to personal and national development but also a </em></p> <p><em>cornerstone for achieving sustainable </em></p> <p><em>development. By addressing current educational </em></p> <p><em>challenges and implementing strategic reforms, </em></p> <p><em>Nigeria can build a more prosperous and </em></p> <p><em>sustainable future, contributing significantly to </em></p> <p><em>global efforts in sustainable development. </em></p> <p>&nbsp;</p> Christine Adaobi Nwuche Daniel Charles Enyia Copyright (c) 2024 Nigerian Academy of Management Journal https://creativecommons.org/licenses/by-nc-nd/4.0 2024-12-15 2024-12-15 19 1 96 104 STRATEGIC COMPETITIVE TRAITS AND RESPONSIVENESS OF REAL ESTATE FIRMS IN SOUTH-SOUTH, NIGERIA http://namj.tamn-ng.org/index.php/home/article/view/373 <p><em>The study examined the relationship between </em></p> <p><em>strategic competitive traits (dimensioned by </em></p> <p><em>aggressiveness and defensiveness) and </em></p> <p><em>responsiveness of Real Estate firms in South</em></p> <p><em>South, Nigeria. The upper echelon theory </em></p> <p><em>underpinned the study and the philosophical </em></p> <p><em>posture is positivism. The cross-sectional survey </em></p> <p><em>research design was adopted, while the </em></p> <p><em>questionnaire was the instrument for data </em></p> <p><em>collection. A sample of 269 middle and top-level </em></p> <p><em>managers was drawn from an accessible </em></p> <p><em>population of 890 managers of all the </em><em>1 7 8 r e a l </em></p> <p><em>estate firms registered with the Nigerian </em></p> <p><em>Institution of Estate Surveyors and Valuers in </em></p> <p><em>Nigeria and located in South-South, Nigeria. The </em></p> <p><em>hypotheses were tested at a 0.05 significance level </em></p> <p><em>using the partial least squares-structural equation </em></p> <p><em>modelling. The study found that there is a </em></p> <p><em>moderate positive and significant relationship </em></p> <p><em>between the aggressiveness and responsiveness of </em></p> <p><em>Real Estate firms in South-South, Nigeria. More </em></p> <p><em>so, the study found that there is a moderate </em></p> <p><em>positive and significant relationship between the </em></p> <p><em>defensiveness and responsiveness of real estate </em></p> <p><em>firms in South-South, Nigeria. It is hereby </em></p> <p><em>concluded that the deployment of appropriate </em></p> <p><em>strategic competitive traits, such as </em></p> <p><em>aggressiveness and defensiveness, will enhance </em></p> <p><em>the responsiveness of real estate firms in South</em></p> <p><em>South, Nigeria. Therefore, it is recommended </em></p> <p><em>that: managers of real estate firms should; </em></p> <p><em>enhance the deployment of aggressiveness </em></p> <p><em>techniques, when necessary, to ensure the </em></p> <p><em>responsiveness of the firms. They should do so by </em></p> <p><em>engaging in frequent product adaptation to the </em></p> <p><em>local consumer needs, ensuring great efforts are </em></p> <p><em>made to strengthen the firm’s brand image, and </em></p> <p><em>advertising and communicating effectively </em></p> <p><em>products and services to potential consumers. </em></p> <p><em>Also, the Management of real estate firms should </em></p> <p><em>improve the adoption of defensiveness as a </em></p> <p><em>strategy to achieve responsiveness, by ensuring </em></p> <p><em>that customers are contractually bound to the </em></p> <p><em>firm, adding a customer’s complaint function in </em></p> <p><em>the formal organization’s structure, and </em></p> <p><em>providing more discounts for repeat purchases. </em></p> <p>&nbsp;</p> Thomas Chinye Okoisama Inema Alexander Bell-Gam Copyright (c) 2024 Nigerian Academy of Management Journal https://creativecommons.org/licenses/by-nc-nd/4.0 2024-12-15 2024-12-15 19 1 105 117 SUSTAINABLE GOVERNANCE, CITIZENSHIP AND NATIONAL DEVELOPMENT http://namj.tamn-ng.org/index.php/home/article/view/374 <p><em>Development is fundamental for a country to </em></p> <p><em>thrive and advance. When a nation can guarantee </em></p> <p><em>its people a high standard of living, we say that it </em></p> <p><em>is developed. Despite having vast human, </em></p> <p><em>material, and natural resources at her disposal, </em></p> <p><em>Nigeria has been struggling with development </em></p> <p><em>issues for over fifty years. The paper addressed </em></p> <p><em>issues that bothered national development as well </em></p> <p><em>as solutions for sustainable development in </em></p> <p><em>Nigeria.</em></p> Felicia K. AKANBI A. J. OYEDOKUN Copyright (c) 2024 Nigerian Academy of Management Journal https://creativecommons.org/licenses/by-nc-nd/4.0 2024-12-15 2024-12-15 19 1 118 121 TAX REVENUE AND SUSTAINABLE INFRASTRUCTURAL DEVELOPMENT IN NIGERIA (2012 – 2022) http://namj.tamn-ng.org/index.php/home/article/view/375 <p><em>Government have a mandate to provide goods </em></p> <p><em>and service to their citizenry. Inadequate </em></p> <p><em>provision of infrastructure has always been a </em></p> <p><em>challenge for successive governments especially </em></p> <p><em>with declining tax revenue especially with the oil </em></p> <p><em>dependent economy. This study seeks to unveil the </em></p> <p><em>effect of taxes on infrastructural development in </em></p> <p><em>Nigeria. An ex-post facto design was adopted and </em></p> <p><em>data was obtained from the Central Bank of </em></p> <p><em>Nigeria (CBN), and the Federal Inland Revenue </em></p> <p><em>Services (FIRS) spanning the period of 2010 to </em></p> <ol start="2020"> <li><em> Using Ordinary Least Square analytical </em></li> </ol> <p><em>technique combined with Granger Causality </em></p> <p><em>findings they revealed that taxes have a positive </em></p> <p><em>and insignificant effect on infrastructural </em></p> <p><em>development proxied by gross fixed capital </em></p> <p><em>formation. Moreover, the Granger causality </em></p> <p><em>reports a uni-directional causality running from </em></p> <p><em>capital gains tax to company income tax. The </em></p> <p><em>study concluded that tax collections by the </em></p> <p><em>government facilitate the accumulation of </em></p> <p><em>infrastructure. However, the magnitude remains </em></p> <p><em>insignificant in the short run</em>.</p> <p>&nbsp;</p> Faith Umashime Sunny-Igwe Sunny R. Igwe Copyright (c) 2024 Nigerian Academy of Management Journal https://creativecommons.org/licenses/by-nc-nd/4.0 2024-12-15 2024-12-15 19 1 122 134 CHANGE MANAGEMENT CAPABILITY AND COMPETITIVENESS OF PRIVATE HOSPITALS IN RIVERS STATE http://namj.tamn-ng.org/index.php/home/article/view/376 <p><em>This study looked at the connection between </em></p> <p><em>private hospitals' competitiveness and their ability </em></p> <p><em>to handle change in Rivers State, Nigeria. For the </em></p> <p><em>study, a cross-sectional research design was used. </em></p> <p><em>Our respondents were management staff (medical </em></p> <p><em>directors and doctors) of these organizations (a </em></p> <p><em>total number of fifty-eight management staff) </em></p> <p><em>constituting the population of our study. From the </em></p> <p><em>field survey, we retrieved and analyzed all fifty</em></p> <p><em>eight (58) copies of the questionnaire from the </em></p> <p><em>participants; Kendall’s tau_b correlation </em></p> <p><em>coefficient (tb) correlation coefficient statistical </em></p> <p><em>tool was used to determine the relationship </em></p> <p><em>existing between the variables while the p-value </em></p> <p><em>was used to test hypotheses developed for the </em></p> <p><em>study. The findings revealed that the dimensions </em></p> <p><em>of change management namely; leadership style, </em></p> <p><em>empowerment of change program, and reward </em></p> <p><em>and embedment of change exhibited a significant </em></p> <p><em>relationship with competitiveness. It was then </em></p> <p><em>concluded that change management capability </em></p> <p><em>will ultimately enhance the competitiveness of </em></p> <p><em>these organizations taking apt cognizance of the </em></p> <p><em>firm’s organizational culture. This necessitated </em></p> <p><em>recommendations for the firms (private </em></p> <p><em>hospitals); leadership styles that will enable </em></p> <p><em>change programs should be adopted, resources </em></p> <p><em>needed to successfully embark on change </em></p> <p><em>programs should be made available, and </em></p> <p><em>successful change initiatives should be embedded </em></p> <p><em>and adequately rewarded so that favorable </em></p> <p><em>organizational outcomes are achieved.</em></p> <p>&nbsp;</p> <p>&nbsp;</p> Florence Konye IGWEH A. C. Solomon EGBULE Copyright (c) 2024 Nigerian Academy of Management Journal https://creativecommons.org/licenses/by-nc-nd/4.0 2024-12-15 2024-12-15 19 1 135 149