AWARA, N. F.; ODIGBO, B. E.; ANYADIGHIBE, J. A.; ESIET, J. E. Automated Service Delivery System and Customer Satisfaction of Hotels. Nigerian Academy of Management Journal, [S. l.], v. 17, n. 1, p. 156–168, 2022. Disponível em: https://namj.tamn-ng.org/index.php/home/article/view/174. Acesso em: 8 jun. 2026.