Awara, N. F., Anyadighibe, J. A. and Ofum, B. U. (2022) “Service Tangibles and Customer Satisfaction of Car Rental Companies”, Nigerian Academy of Management Journal, 17(2), pp. 187–196. Available at: https://namj.tamn-ng.org/index.php/home/article/view/198 (Accessed: 29 January 2026).