Nwagwu , K. O., Ladipo , P. K. and Oyelakin , O. (2023) “Customer Engagement and Trust in the Banking Industry: The Moderating Role of Service Quality ”, Nigerian Academy of Management Journal, 18(1), pp. 1–11. Available at: https://namj.tamn-ng.org/index.php/home/article/view/341 (Accessed: 16 June 2026).