Umemezia, Evelyn I., and Amenze Erica Akenzua. “Repositioning Nigerian Universities for Quality Service Delivery: The Role of HR Professionals”. Nigerian Academy of Management Journal 12, no. 1 (October 1, 2017): 120–131. Accessed April 16, 2026. https://namj.tamn-ng.org/index.php/home/article/view/120.