Evbayiro-Osagie, Esther Ikavbo, and Osagie Jude Evbayiro. “Customers’ Satisfaction With Service Delivery via Electronic Banking Channels”. Nigerian Academy of Management Journal 12, no. 1 (October 1, 2017): 149–163. Accessed April 16, 2026. https://namj.tamn-ng.org/index.php/home/article/view/122.