Uduak, E. J., and I. S. Udoh. “Towards Closing the Service Delivery Gaps in the Hospitality Industry for National Development: An Xray of the Nigerian Situation”. Nigerian Academy of Management Journal 14, no. 2 (September 30, 2019): 1–6. Accessed June 16, 2026. https://namj.tamn-ng.org/index.php/home/article/view/50.