CHANGE MANAGEMENT CAPABILITY AND COMPETITIVENESS OF PRIVATE HOSPITALS IN RIVERS STATE
Keywords:
Change Management Capability, Leadership Style, Empowerment of Change, Programs, Reward and Embedment of Change, Programs and CompetitivenessAbstract
This study looked at the connection between
private hospitals' competitiveness and their ability
to handle change in Rivers State, Nigeria. For the
study, a cross-sectional research design was used.
Our respondents were management staff (medical
directors and doctors) of these organizations (a
total number of fifty-eight management staff)
constituting the population of our study. From the
field survey, we retrieved and analyzed all fifty
eight (58) copies of the questionnaire from the
participants; Kendall’s tau_b correlation
coefficient (tb) correlation coefficient statistical
tool was used to determine the relationship
existing between the variables while the p-value
was used to test hypotheses developed for the
study. The findings revealed that the dimensions
of change management namely; leadership style,
empowerment of change program, and reward
and embedment of change exhibited a significant
relationship with competitiveness. It was then
concluded that change management capability
will ultimately enhance the competitiveness of
these organizations taking apt cognizance of the
firm’s organizational culture. This necessitated
recommendations for the firms (private
hospitals); leadership styles that will enable
change programs should be adopted, resources
needed to successfully embark on change
programs should be made available, and
successful change initiatives should be embedded
and adequately rewarded so that favorable
organizational outcomes are achieved.
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